Q&A with Officehours.io

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Jamie McCue answers five UX questions, and asks you to stop burying the important stuff

Tell me a little about your UX knowledge/practice:

My practice revolves around empathy, humility, understanding, and learning. For a product, a website, an app, or whatever-you’re-making to be a success it needs to meet and exceed the expectations of the person using it. To make this happen, I aim to learn everything about the business, their needs, and their problems. Equally important is learning about the customers (users) needs and desires. My design methodology is driven by context. Who will be looking at it? How will they use it? What do we want them to come away with? Often the most successful outcomes are the result of answering these questions.

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